Toa Payoh
Vets Clinical Research
Making veterinary surgery alive
to a veterinary student studying in Australia
using real case studies and pictures |
Flirting with danger
Dr
Sing Kong Yuen, BVMS (Glasgow), MRCVS
17 February, 2011 |
toapayohvets.com
Be Kind To Pets
Veterinary Education
Project 2010-0129 |
February 17, 2011
Yesterday, Feb 16, 2011 Michelle came to work late again for the 2nd
time. This was despite being warned the day before! It was
incredible. She behaved as if she was indispensable and was a top
vet, a prima donna whom the practice revolved around. Without her,
the practice would be shut down!
"Does your Victoria Junior College teachers teach you punctuality at
work?" I asked her. She had been warned and yet she did it again,
thereby flirting with danger of being dismissed from internship. Her
mother sent her to work everyday and her father or mother picked her
home unlike Nat who had to take a bus and get to work himself. Her
teacher had imparted her the values of punctuality but she chose to
flirt with danger. "So, what's your excuse?" I asked her as I
sat down in a room to interview her. "The traffic was heavy," she
said. "This is a common excuse," I said. "It is not acceptable. If
you don't value your internship, don't do it. You have been warned
twice now. The third time will mean termination of your internship."
There are other interns whom I can't accept due to lack of space and
if Michelle behaves as if her mother owns the practice, she has
better go. A rotten apple spoils the whole barrel.
Nat had not been late during the past 4 days despite having to take
a bus to work. He bothered to wake up early and ensure he was a bit
early. In fact, Nat asked to work from 8.30 am to 10 pm. Michelle
had been a clock watcher and was hoping to be just-in-time at work
from 10 am to 7 pm. Both are not paid.
"Obviously, you are doing work attachment or internship because you
want a testimonial," I said. "If you don't work hard, you will get a
mediocre testimonial - satisfactory performance but not punctual. Is
that what you want?" I do spend time teaching them some cases of
veterinary medicine and if an intern persists in behaving as if the
world owes her a living, she is better off staying at home.
"As for your mum driving you to work late, you will need to ensure
that she wakes up early to do so," I told Michelle. In the first
place, there is no need for an intelligent lady to be told in this
way. Treating internship like a holiday camp or vacation or like
your father's office is not tolerated. Parents who feel the need to
drive their children to internship need to be alert and impart
values of punctuality and be a role model for the young ones.
One more time, Michelle will be asked to go. She is setting a bad
example for my staff and Nat and the rot will be like a cancer,
affecting the behaviour of all employees.
I noted that the vet's dog was no longer present in the Surgery to
create fears and worries in clients. There is much relief on my
part. There are vets whose dogs and cats are well loved by clients
if they behave responsibly. Just like interns, those who don't
behave as expected will create tension and are best banned from the
practice.
It is the responsibility of the Clinic Manager who is myself if
there are any complaints. Every day, there are new incidents and
many issues are needed to be regulated and to prevent possible
litigation in this fast-paced society. Bad eggs are best asked to
go. No more blind loyalty. Employees and vets that don't perform at
work are best let go despite their years of work for the practice.
Once they lose their interest in the practice, it is best that they
work somewhere else.
I will be on leave from Feb 17 to 22, 2011 and I hope
nothing unusual will happen in Toa Payoh Vets. I will be visiting a
primary school built by Future Foundation and its volunteers and see
whether I can be of help in the education of the children. There is
a need for the building of a secondary school in this village and
sponsors must be found. Some pictures of the Primary School are at:
http://www.designtravelpl.com/tours_Myanmar/20110124volunteer-tour-inn-ma-ywar-lay-primary-school-myanmar-design-travel-singapore.htm
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BE KIND TO OLDER DOGS & CATS --- GET TUMOURS
REMOVED EARLY --- WHEN THEY ARE SMALLER.
More case studies, goto:
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To
make an appointment: e-mail
judy@toapayohvets.com
tel: +65 9668-6469, 6254-3326 |
toapayohvets.com
Be Kind To Pets
Veterinary Education
Project 2010-0129 |
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Clinical Research
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